In JumpCloud, a device can have several users who are allowed to sign in, not only its owner. Device details in ShiftControl now show all of them, so you can see at a glance who has access to a shared or multi-user machine.

The Assigned to card shows the owner first, then the other users. Select View all to see everyone, each marked as Owner or User.

The Assigned users list for a device, showing one owner and three users
  • Users who get access through a JumpCloud device group show which group gave them access
  • Employees see the same list for their own devices in the employee portal
  • If the other users cannot be loaded, the card tells you and lets you try again