If you’ve ever made a change in the Google Admin console and then stared at your user list wondering why it hasn’t updated yet, you’re not alone. Google’s APIs have a well-known eventual consistency delay. When you create a user, suspend someone, reset a password, or edit a profile, the change can take anywhere from 15 seconds to a few minutes to actually show up in API responses. Even Google’s own Admin console has this problem: create a user and they won’t appear in your user list until you manually refresh the page.
This meant that after making changes in ShiftControl, you’d often need to hit the refresh button and wait. Not a great experience.
We now automatically re-fetch data from Google at multiple intervals after any change you make. When you suspend a user, reset a password, update a profile, or modify a group, ShiftControl polls Google’s API in the background until the change appears. You’ll see the updated data show up in your dashboard without touching anything.
This applies to all Google Workspace changes: user creates, suspensions, activations, password resets, profile edits, and group updates. The data refreshes as soon as Google’s API reflects the change, typically within 5 to 15 seconds.