ShiftControl Release Notes

We’re excited to announce a significant security and management upgrade—Role-Based Access Control (RBAC) is now live in ShiftControl!

🛠️ Admin and Employee Portals

RBAC powers our newly launched Admin Portal and Employee Portal, giving users access tailored to their roles. Admins can manage users, apps, and settings, while employees enjoy a streamlined portal to access their essential tools.

👤 Easily Manage User Roles

Admins can now assign roles directly in the User Roles section, allowing seamless promotion of users to admin status or keeping them as standard users.

You can manager roles in your Org Settings → User Roles area.

🔑 API-Ready Permissions

We’ve already laid the groundwork for fine-grained permissions at the API level, ensuring future roles will have precise access controls.

🚀 What’s Available Now:

• Admin Role: Full access to manage users, groups, and settings.

• User Role: Access to the personalized Employee Portal.

🔮 Coming Soon:

• Read-Only Access

• Finance User Role

• Custom Roles for Flexible Permissions

This update ensures your organization has the flexibility and security needed to scale. Start managing roles today and experience more control with ShiftControl!

We’re excited to announce a major update to ShiftControl—a brand-new Employee Portal designed to simplify and enhance how every employee accesses their essential tool

🔑 From Admin-Only to Everyone

ShiftControl is no longer just for admins. Now, every employee can log in and enjoy a streamlined, customizable experience that serves as the gateway to all their work applications.

📂 Your Apps, Your Way

• Reorganize app cards to prioritize your most-used tools.
• Mark Favorites to quickly access what matters most.
• Personalized Layouts that stay consistent across sessions and devices.

💡 Better Than Ever

This new experience is a major upgrade from the JumpCloud console. While both the ShiftControl Employee Portal and JumpCloud console will remain available, we believe most employees will find ShiftControl to be a more user-friendly and efficient hub for daily work.

🔮 More to Come!

We’re just getting started. Soon, you’ll see new features like:

• Org Charts for easier team visibility
• App Access Requests for smoother onboarding

We’re excited to introduce a smoother, more personalized sign-in experience for all ShiftControl users!

🔐 Streamlined SSO Login

All sign-ons are exclusively via Single Sign-On (SSO), ensuring secure and consistent access for every organization.

💾 Remember Your Email

You can now choose to save your email for your next visit, making it even easier to start your day with ShiftControl.

🔄 Seamless Workflow Integration

Once you log in, you’ll be automatically redirected to JumpCloud for authentication and then sent straight back to your ShiftControl dashboard—no extra clicks needed!

This upgrade makes ShiftControl the perfect starting point for your daily workflow.

Try it out and enjoy a faster, smarter login experience!

You can now use the "company" field in your dynamic group rules, making it easier than ever to create internal groups for your own employees. Whether you're setting up groups specifically for internal use or want to exclude contractors and other external members, adding the company field to your rules gives you greater flexibility and control.

Give it a try and see how it can simplify your group management!

You can now add important notes directly to your subscriptions in the Apps tab! Whether it's a quick reminder or critical details about a specific subscription, the new notes field makes it simple to keep track of everything in one place. No more scattered sticky notes or separate spreadsheets—just a clean, easy way to stay organized.

Give it a try and keep your subscription info at your fingertips!

You can now set your organization’s default currency in the settings, simplifying your SaaS cost tracking! This default currency will be used to automatically convert the cost of each app on your dashboard, ensuring all totals reflect your chosen currency. Additionally, it’s now easier to add new subscriptions—your default currency is pre-selected when you input cost details, making setup faster and more consistent. Update your settings to see it in action!

You can now view a consolidated summary of your SaaS spending right from your dashboard! This new card provides a clear, totalized cost of all your SaaS services, calculated based on cost type and the number of assigned users. We’ve taken care to normalize these values to your organization’s default currency (based on the latest currency exchange rates), ensuring a seamless and consistent overview of your monthly or annual expenses. Dive in to see exactly where your SaaS investments stand in real time!

ShiftControl is now available as a Progressive Web App (PWA), allowing you to experience it with the feel and convenience of a native app! PWAs are special web applications that you can install directly from your browser on supported devices, adding ShiftControl to your desktop or mobile home screen. This means faster access, offline functionality for certain features, and automatic updates—no app store required. Try installing ShiftControl as a PWA to streamline your access and enjoy a more responsive experience!

Effortless Google Workspace Sync

Now, with a simple setup in ShiftControl, you can sync groups and memberships directly to Google Workspace. Just update a group, designate its email address, and let the automatic sync take care of the rest. We’ll pull in the Group Name, Description, and members from Google, ensuring that your group information stays current and aligned across platforms without manual updates.

Get a clear overview of sync status in Group Management

To make things even easier, we’ve added a new status view in the Group Management area, showing which groups are actively synced to Google Workspace. This feature offers clear visibility and better control over which groups are integrated, so you can manage them effortlessly in one place.

We’ve given the UI a fresh, intuitive makeover while exposing more detailed information across the board. Whether you’re in user management or editing apps and groups, you’ll find more helpful hints, tooltips, and contextual information at your fingertips. You can now easily see how many groups and apps each user is assigned to and navigate smoothly through frequently used configuration tabs. Even the sidebar is smarter, offering a clear overview of statuses and item counts for every section.

User management just got a boost! You can now quickly see how many groups and apps each user is assigned to. Plus, we’ve added optional columns for departments and locations, giving you a more comprehensive view of your users. The Name and Email fields are now condensed for faster access to key info.

We’ve made it easier to get a clear view of your groups. Now, you can see at a glance how many users and apps are tied to each group. This helps validate whether your group setups match your expectations. We’ve also combined group names and descriptions for a cleaner look and improved the quick-view area for easier access to key details.

App management just got more informative! We’ve updated the user sync status icons and added key details, like how many groups are assigning the app and how many users are assigned. Hovering over the group number will reveal which groups are in use. Additionally, we’ve introduced new fields for Estimated Total Cost and Currency (Available as an optional column) as part of our new SaaS Cost Management features.

We’ve introduced powerful side panels in the user, group, and app editing areas to give you a comprehensive overview at a glance.

• User Info: See all the groups a user belongs to, including how they were assigned (dynamic rule, nested rule, or individual assignment). Also, check their app assignments and whether those assignments are via a group or direct.

• Group Info: Get a breakdown of how users are assigned to a group (dynamic rules, nested rules, or individual assignments) and see which apps are tied to that group.

• App Info: View a list of users assigned to an app and the groups responsible for assigning them.

In both the group and app editing screens, you can now instantly see how many configurations are active in each tab. For example, in a group, you’ll know you’re using 3 Dynamic Rules and 1 Individual Assignment without digging into each section.

No more second-guessing when deleting! We’ve enhanced the delete confirmation process to ensure it’s crystal clear what you’re deleting and its potential impact. For added security, we also ask you to type ‘delete’ to confirm before proceeding.

Take control of your departments and locations with our new centralized management areas. Accessible in the org settings menu, you can now easily add, rename, or remove departments and locations to maintain consistency across your organization. This ensures smooth user grouping and dynamic rules while giving you the flexibility to adjust as needed.

You can now manage departments more easily with our updated dropdown field. Previously a free text field, the department selection is now a pull-down menu available in the user edit areas and dynamic group rules. This change helps eliminate mistakes like typos or inconsistent capitalization, ensuring that dynamic rules work as expected when defining groups by department. You can also quickly add new departments directly from the dropdown, streamlining the process even further.

Alongside the department improvements, we’ve introduced a location field to user profiles, allowing you to select locations from a dropdown menu for more consistent and reliable group creation. This feature ensures uniformity in location names across dynamic group rules, making it easier to create and manage groups based on geographical locations. You can even add new locations directly from the field, simplifying user management further.

You can now input and save key details about your SaaS subscriptions, including contract lengths, billing frequencies, renewal dates, grace periods, and more. With this data, ShiftControl calculates your total SaaS costs, providing full visibility into where your budget is going. This is just the start! Soon, you’ll be able to access detailed cost reports, receive renewal notifications, and get insights on when to right-size your contracts before the lock-in period. We’re also working on integrations to automatically detect and update your subscription data, keeping everything accurate and up-to-date.

We’ve added a new feature that shows a quick breakdown of your SaaS costs per app, giving you the monthly and yearly cost calculations based on the number of users and contract terms. It’s now easier than ever to understand how much you’re spending on each tool and make smarter decisions for your budget. This detailed view is a game-changer for keeping your SaaS spending under control.

We’ve simplified the process for managing group access to JumpCloud Password Manager. Previously, managing group assignments for the password manager required direct actions in JumpCloud. Now, it’s treated like any other app within ShiftControl, allowing you to manage group access directly from our platform without needing to switch back and forth.

We’ve enhanced our app creation process! When you create a new app from our custom catalog, we now ensure the correct logo is always uploaded. Gone are the days of default logos—your apps will always display the correct branding, improving consistency and recognition.

We’ve grown our app catalog to include over 950 apps, allowing you to quickly configure and manage Single Sign-on (SSO) . However, we recognize that many users might not have licenses on the tier that supports SSO. To address this, we’ve enhanced the experience by fully managing our own app catalog. You can now easily add apps as bookmarks, with pre-filled login URLs and descriptions for apps—no more manually entering URLs or descriptions! Each bookmark will take you directly to the app’s login page, helping you stay productive and avoid unnecessary marketing pages.

We’ve introduced a dedicated area for discovering and managing integrations, providing you with full control over how ShiftControl interacts with your applications. Each integration requires secure credentials—whether API keys or OAuth tokens—which we support and store securely. This feature allows you to monitor critical data points like integration health, service health, and authentication status, giving you real-time insights into the connections your business depends on.

Our first available integration is with Google Workspace, part of the new App Discovery feature, with many more integrations on the way. These will enable powerful features such as synchronizing users across applications, ensuring secure configurations, and even pulling invoicing and usage data from SaaS services to streamline management.

With our new Google Workspace integration, administrators can now gain deep insights into how their users are interacting with external apps and services. Once connected via an admin account, ShiftControl will automatically start pulling event logs, including details on when users authorize third-party services—such as using the “Sign in with Google” (Google SSO) feature—and when access is revoked by users or apps. This data is refreshed periodically to ensure you always have up-to-date visibility into the apps your users are authenticating with their Google identity.

This enhancement to our App Discovery feature empowers you to better manage SaaS services by helping you identify and add new applications to ShiftControl while also detecting unexpected uses of Google accounts and potential shadow IT. It’s an essential tool for maintaining control and ensuring secure use of your organization’s digital footprint.

Our new App Discovery feature gives you the power to see all the apps your users have connected to through integrations like Google Workspace. This feature helps you discover which apps your users are using, how they were authorized, and what actions have been taken—such as authorizations or revocations.

With detailed insights, such as the number of users interacting with each app, and how they were discovered, App Discovery helps you take immediate action. You can easily add newly discovered apps to ShiftControl with just one click.

Key capabilities include:

• App Visibility: See which apps users have authorized and manage them directly from ShiftControl.

• User Activity Tracking: Review important details, including the number of users, authorizations, and revocations for each app.

• Detailed Event Logs: Access activity logs that show specific user actions, such as authorization and revocation events, including timestamps and user email addresses.

This is just the beginning—our App Discovery feature is the first mechanism to help you gain control of your SaaS environment. We are actively working on more integrations to help you discover apps even more efficiently. Soon, you’ll be able to leverage tools like accounting systems, mailbox invoice discovery, and more to uncover every corner of your app ecosystem.

Introducing Task Management, a powerful new feature designed to help you manage critical tasks across ShiftControl. We know that not everything in your SaaS ecosystem is fully automated—especially when it comes to user onboarding and offboarding. While we’re working to automate as much as possible, there will always be manual steps required.

With this first release, Task Management highlights the actions that need your attention, such as deciding what to do with newly discovered applications. The task view helps you easily identify tasks with clear statuses, descriptions, and assignment options, giving you full control over who handles each task. In this early version, you’ll be able to manage tasks like reviewing apps discovered through Google Workspace integration.

Looking ahead, Task Management will continue to evolve to include essential tasks such as onboarding/offboarding users from apps that require manual user management, handling approval requests for app assignments, and much more. This feature ensures you stay in the loop and never miss important steps, giving you visibility and control over all manual tasks needed to keep your operations running smoothly.

We’re excited to introduce a powerful new feature to our platform: App Assignment Reporting. This update empowers you with the data and control needed to manage your entire IT and SaaS ecosystem seamlessly. Now, you can easily view and manage app assignments by both app and user, all in one convenient location within our new reports section.

To make your workflow even more efficient, we’ve added multiple export options, including CSV, TSV, JSON (both flattened and nested), and Google Sheets. The Google Sheets export comes with built-in pivots, giving you the flexibility to analyze and visualize your data exactly how you want. With this update, managing who has access to what apps has never been easier!

Effortlessly navigate ShiftControl with our new Command Bar! You can now quickly access the dashboard, users, groups, and apps—all in one convenient place. Use intuitive hotkeys to speed up your workflow and streamline your experience. Searching and managing your ShiftControl environment has never been easier!

Check it out in action! 🔥

We updated the icon to make it clearer which apps don’t have user sync configured or enabled yet.

There are many cases where you might need to set a user’s password for them, especially if they lost access to their email and have forgotten their passwords. You can now set a user’s password for them using the ”Set Password” menu for each user. By default, we also expire the existing password and force the user to change it on next login.

We generate a password for you, or you can use your own! The generated passwords are designed to be secure enough for temporary use and easy to relay over a voice call or type in manually from another device.

⚠️ We always recommend forcing the user to reset the password on the next login to avoid the chance of them using a temporary password permanently.

We noticed that the bulk actions menu was getting a bit too busy, so we organized the actions to make them easier to find and use! We also now disable actions that don’t apply for the selected users to make it clearer what actions can be taken.

Our menus were a bit boring! Humans are visual beings, so we wanted it easier to navigate menus with icons that map clearly to the actions. It also just looks better!

We’ve improved the interface to make configuring and customizing group memberships more intuitive. Now, it’s easier to see how different rule types interact. You can combine dynamic rules, nest existing groups, and add individual members to create powerful, customized group memberships. This change also includes updating the “Save” button to “Save All,” ensuring it’s clear that all settings across tabs are saved together.

We’ve improved the way validation errors are communicated when saving changes across multiple tabs. Now, clear visual indicators will notify you if there’s an error on any tab, helping you to quickly identify and address issues.

We’ve sprinkled some extra magic on our group management! Now, instead of showing all the behind-the-scenes groups, your dashboard will only display the ones you care about. Managing and understanding your groups just got a whole lot simpler—and more accurate!

We’ve added a spinner to keep things clear while your forms are loading. Now, all the data will be fully loaded before the form appears, eliminating any confusion and making your experience smoother and more intuitive.

The Group management page now defaults to 10 items for pagination like other screens.

Planning ahead? Now, you can easily schedule user offboarding for one or multiple users at once! Simply set the date, and we’ll automatically disable the users, revoke their access, and remove them from any synced applications. Offboarding has never been simpler or more streamlined.

Change of plans? You can now cancel scheduled activations or deactivations for one or more users with ease. Whether you need to adjust timing or reverse a decision, managing your user schedule just got more flexible.

Keeping track of scheduled user events is now even easier! Previously, we indicated upcoming activations or deactivations in the dashboard and user management areas. Now, you’ll also see a handy calendar icon. Simply hover over it to reveal the exact date and time of the event in a clear, easy-to-read format.

You can now force a password reset for one or more users in just a few clicks. Say goodbye to the hassle of manually managing password updates and hello to streamlined security management.

These options are available in the ‘…’ menu for users and under the ‘Bulk actions’ button.

Some things to keep in mind:

• Forcing a password reset doesn’t send an email to the user.

• The user will be asked to change their password the next time they log in

• They will immediately be logged out of their JumpCloud console

We get it, life gets busy! Sometimes those welcome emails slip through the cracks. But worry not—now you can effortlessly resend the activation email to one or more users who haven’t logged in and created their accounts yet. Ensure no one misses out on joining your organization with just a few clicks. Keeping your team connected has never been easier!

These options are available in the ‘…’ menu for users and under the ‘Bulk actions’ button.

Forgotten passwords are a thing of the past! You can now send a password reset email to one or more users without logging them out. Help your team members get back into their accounts smoothly and effortlessly. Password woes, be gone!

These options are available in the ‘…’ menu for users and under the ‘Bulk actions’ button.

Now, keeping tabs on password health is a breeze! Our dashboard and user management areas feature new icons that instantly show if a user’s password status needs attention (e.g., not set or expired). Stay on top of security with these handy visual cues!

Unlock the power of seamless interaction with ShiftControl! You can now manage your organization’s and individual user’s API keys with ease. View, create, and manage key names, purposes, and expiry dates—all in one place.

You can find them under the gear menu at the top of your dashboard.

Now, you can effortlessly update your organization’s name and domain in the settings section. Just click the gear icon at the top of your dashboard and select ‘Settings’ under the Org Settings area.

Pro Tip: The domain helps identify your organization during login. Change it only when you update your primary email domain. And don’t worry, logging in via the ShiftControl app in the App Dashboard will always work seamlessly, no matter what!

We’ve fine-tuned our interface to make things more intuitive. The ‘Suspend’ action is now called ‘Disable,’ and the ‘Deactivated’ badge has been updated to ‘Disabled.’ This update ties the actions and statuses together more clearly, ensuring you’re always in the know.

We’ve made it easier to navigate and take action with some key updates:

App Management/Add New Apps:

The ‘+ Custom Bookmark’ and ‘+ Custom SSO Integration’ buttons have received a makeover! They now match the style of our other action buttons, making them more prominent and easier to spot.

User Management:

The ‘Bulk Actions’ button is now always visible, even when no users are selected. While it’s disabled until needed, this tweak ensures you know bulk actions are just a click away when you need them.

We have resolved an issue where clicking the ‘View Members’ button for groups did not return any results.

We understand that activating users one at a time during onboarding was tedious and time-consuming. To streamline this process, we’ve introduced a new feature that allows you to activate or suspend multiple users at once in the User Management section. Now, managing user statuses is more efficient and hassle-free!

We’ve heard your feedback: the button next to the user state badge for activating a user wasn’t clearly identifiable. We agree, so we’ve enhanced it by adding a mouse click icon to make it more obvious.

Don’t forget, you can also activate users from the user-specific action menu and the bulk action menu!